On the Same Page: Helping Team Members Recognize and Respond to Unconventional Communication Signals
Joaquin grabs my wrists when he wants me to play. Ariella bangs her fists together when she wants more of something. Brayden paces anxiously when he needs to use the restroom. Do you work learners like these? Beginning communicators often use signals that are unconventional to express their emotional states, wants, needs, and ideas. That can work really well when the people in their lives recognize those signals and respond to the communicator’s intent. But when the signals are subtle or idiosyncratic, team members may miss them or misinterpret them. That’s unfortunate because when we accidentally ignore the beginning communicator’s signal or when we don’t respond in a way that reinforces their use, communication progress stalls out. One way to help get everyone on board in recognizing those unconventional or subtle forms of communication is to create learner-specific ‘dictionaries’ that help those who are not intimately familiar with the individual... [Read More...]
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Tagged With: beginning communicator, gesture dictionary